IT professionals, desktop administrators, and endpoint administrators responsible for deploying, managing, and securing modern devices

Basic knowledge of Windows 10/11, networking, and Microsoft 365 services; familiarity with Azure Active Directory and device management concepts is recommended

Course Outline:

Module 1: Modern Desktop Management Overview

1. Evolution from traditional to modern desktop management
2. Overview of Microsoft Endpoint Manager
3. Cloud-based management concepts

Module 2: Device Enrollment and Configuration

1. Azure AD join and device registration
2. Enrolling devices into Intune
3. Configuration profiles and policies

Module 3: Application Deployment and Management

1. Application deployment methods
2. Managing Microsoft 365 apps
3. Application protection policies

Module 4: Device Security and Compliance

1. Compliance policies and conditional access
2. Endpoint security and threat protection
3. BitLocker and device encryption

Module 5: Managing Updates for Devices

1. Windows Update for Business
2. Update rings and policies
3. Managing feature and quality updates

Module 6: Managing Device and User Profiles

1. User profiles and personalization
2. Policy management and configuration
3. Managing remote and mobile devices

Module 7: Monitoring and Troubleshooting

1. Monitoring device health and performance
2. Troubleshooting device and application issues
3. Reporting and analytics