• Developers interested in creating chatbots, voice assistants, or other conversational interfaces
• Product managers aiming to enhance user engagement through effective conversations
• Aspiring conversational AI enthusiasts seeking to build a foundation in the field
• Professionals from diverse backgrounds intrigued by the intersection of technology and human communication

No prior experience in conversational design or natural language processing required, as the program covers fundamentals

Course Outline:

Session 1: Introduction to Conversational Design

• What is Conversational Design?
• Importance of Conversational Interfaces
• Evolution and Relevance
• Basic Differences from Traditional UI

Session 2: Human-Computer Interaction Fundamentals

• Principles of Human-Computer Interaction (HCI)
• Cognitive Psychology in Designing Conversations
• Usability and User-Centered Design
• Mimicking Human Communication

Session 3: Elements of Effective Conversations

• Structure of Conversations: Initiation, Response, Conclusion
• Intents, Entities, and Context in Conversation
• Designing Natural Language Interactions
• Multimodal Conversations: Text, Voice, Visuals

Session 4: Practical Applications and Future Trends

• Use Cases of Conversational Interfaces
• Platforms and Channels (Messaging Apps, Voice Assistants)
• Introduction to Natural Language Processing (NLP)
• Future Trends and Continuous Learning

Wrap-up and References

• Recap of Key Concepts
• Addressing Participant Questions
• Resources for Further Learning

Training material provided: Yes (Digital format)